MARKETING CONCEPT, A BUSINESS ORIENTATION:
è The field of consumer behaviour is rooted in the marketing concept, a business orientation that evolved in the 1950s through several alternative approaches toward doing business referred to respectively: -
1) The Production Concept.
2) The Product Concept.
3) The Selling Concept.
4) The Marketing Concept.
5) The Societal Marketing Concept.
1) THE PRODUCTION CONCEPT:
ð The production concept assumes that consumers are mostly interested in product availability at low prices; its implicit marketing objectives are cheap, efficient product and intensive distribution.
ð It makes sense when consumer are more interested in buying what’s available rather than wait for what they really want.
ð The main objective is to expand the market.
2) THE PRODUCT CONCEPT:
ð The product concept assumes that consumers will buy the product that offers them the highest quality, the best performance, and the most features.
ð It ensures the company to improve the quality of its product and add new features.
ð The product concept often leads to “marketing myopia” that is focusing on the product rather than the customer needs.
3) THE SELLING CONCEPT:
ð The assumption of the selling concept is that consumers are unlikely to buy the product unless they are aggressively persuaded to do so – mostly through “hard sell” approach.
ð The problem in this concept is that it fails to satisfy a customer.
ð Promotion can be done through advertisement, sales promotion and public relation.
ð Today the selling concept is utilize be marketers of unsought products – that is which people are not willing to buy it (such as life insurance).
4) THE MARKETING CONCEPT:
ð It started in 1950’s when some marketers realized we can sell more products by determining what consumer would buy.
ð Consumer need and wants became the firm’s primary focus.
ð The marketers should made product what t can sell, instead of what it has made.
STARTING POINT FOCUS MEANS ENDS
SELLING CONCEPT
Factory à Product à Selling & Promotion à Profit through sale volume
MARKETING CONCEPT
Market à Needs à Marketing à Profit via customer satisfaction
5) THE SOCIETAL MARKETING CONCEPT:
ð Developing that product which benefits the society. Doing marketing in such a way that it helps you in increasing your production & also giving benefits to society.
ð The organization should determine the needs, wants and interest of target markets and deliver the desired satisfaction more effectively and efficiently then do competitors in a way that maintains or improves the customers and society’s well being.
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